FAQ

Will your fragrances help me with...?

While we don't make medicinal claims about our fragrance blends, we do recognize the holistic benefits of flower and plant essences. All of our products are loaded with powerful sustainable, organic, and wildcrafted essential oils, absolutes, and extracts. Feel free to research the purported benefits of your favorite SIGIL SCENT key notes.

Where do you ship your products?

We currently offer shipping within the United States, but are working diligently to find a viable and affordable international shipping method. Rates and shipping options are automatically made available at checkout, based upon your location. Please allow 1–2 weeks for product delivery.

How long will the fragrance last on my skin?

We've conducted extensive wear testing with all of our fragrance blends. Lasting power ranges from 5-12 hours. It really depends on your skin.

TIP: Before applying, exfoliate and moisturize. Dry skin does not retain fragrance as well or as long as smooth, soft, and supple skin.

Do you use...?

We openly disclose our choice of base and key notes. However, to protect our proprietary blends, we do not release the concentration of the aromatic oils and proprietary ingredients used in each blend. If you have a specific ingredient question, send us a note. We are happy to address any concerns about allergies or sensitivities.

NOTE: We blend for long wear and high concentration, but are mindful of common skin irritants. If you have an adverse experience, send us a note.

Are your products vegetarian/vegan? Do you test on animals?

All SIGIL SCENT products are vegan and never tested on animals. Every formulation is tested on willing, happy humans.

What is 1% for the Planet?

"1% for the Planet’s mission is to build, support and activate an alliance of businesses financially committed to creating a healthy planet." All member businesses donate at least 1% of annual sales to grassroots, Earth-conscious nonprofit partners.

SIGIL SCENT is a proud member of 1% for the Planet.

Can I sell SIGIL SCENT in my shop?

If you think your retail experience is aligned with our unique aesthetic and values, fill out a wholesale application.

We can't wait to hear from you!

How do you calculate your pricing?

Based on the quality of product we bring to market, we believe our pricing is competitive. Our fragrances are the perfect combination of efficacy and purity, created with love and a sense of care for the raw materials we utilize.

How long do the products last before expiring? What is their "shelf life"?

If stored properly, our fragrances have a shelf life of at least 12 months. Essential oils are active, natural materials. Take care to store your SIGIL SCENT blends in a room temperature environment, away from direct sunlight.

Our Body Scrub has a shelf life of approximately 6 months from opening. If you have a question or concern about expiration, please send us a note.

How do I apply the fragrance? How much should I use?

Apply just a few sprays to the neck, décolletage, and arms. Since our fragrances are all-natural and comprised of essential oils and other plant materials, be sure to gently shake your bottle every few days. This will help to prevent mild, naturally occurring separation.

My fragrance smells different from the last time I purchased...

All SIGIL SCENT blends are hand poured and created from organic alcohol and organic, wildcrafted, and sustainable essential oils and plant extracts. Slight variance from batch to batch may occur, due to minor human error or differences in crop yield. This is part of the beauty of buying small-batch and natural beauty products.

What percentage of your formulas are comprised of organic, wildcrafted, or sustainable ingredients?

We use an organic grain alcohol base (derived from certified organic corn) in our Eaux de Parfum and Room + Body Spray. Our aroma blends are comprised of organic, wildcrafted, and sustainable essential oils and plant extracts. We do not disclose the exact percentage of organic essential oils used in our products, as our aroma blends are considered proprietary to SIGIL SCENT (they are protected by federal law as "trade secrets"). However, the products' formulations range from 91–98% organic.

While we aim to use a high percentage of organic ingredients, the reality of the industry dictates that not all fragrance materials exist organically and sustainably at all times. We are always mindful in our selection process and supply chain; we never choose materials that come from at-risk or threatened plant species.

Rest assured, what's not organic is wildcrafted and/or sustainably sourced. These are flowers, plants, and herbs that are gathered by hand, away from the potentially harmful chemicals used to treat conventional crops.

Why do you use alcohol? Wouldn't it be more "natural" to just use water?

We believe in a balance between "naturalness" and efficacy, but these terms aren't mutually exclusive. In fact, the alcohol we choose comes from certified organic corn.

We are constantly re-evaluating the purity of our ingredient choices to ensure we select the most sustainable, safe, and efficacious materials for use in our products.

How concentrated are your Eaux de Parfum? What does "EDP" really mean? What about the Room + Body Spray?

While many companies use the term "Eau de Parfum" as a marketing ploy, we choose this verbiage to honor the ages-old tradition of fragrance blending—from pure, undiluted essential oils.

We never use synthetic ingredients or fragrance fillers, and our aroma concentrations rest somewhere safely above the industry standard.

Our Room + Body Spray is closer in concentration to a traditional "Eau de Toilette," and so still wears quite well on the skin. It's versatile enough to use on linens, in the living room or bathroom, as well as on your skin and clothing every day.

What makes SIGIL SCENT different from other "perfume" products? Is this aromatherapy?

Our fragrances are modern, yet rooted in tradition. They are influenced by esotericism, by mysticism.

SIGIL SCENT is natural, but not overly simple. Our fragrances are complex, blended for long wear, and ensconced in beautiful violet glass. From blend to bottle, they are meant to evoke a sense of purpose, of weight and substance.

This is fragrance for the discerning aestheticist; for the perfume monger; for the Tarot reader; for the theurgic and the philosophic.

Where can I smell your products?

Our products are available for sale and shipment within the US.

Check out our web shop, or our list of stockists to experience first hand.

If you know of a boutique in your 'hood who'd be a perfect fit for SIGIL SCENT, send us a note and we'll check them out.

Why don't you offer an EDT/cologne/roll-on?

Our Eaux de Parfum are rich and long-wearing without being cloying—the perfect concentration for daily wear.

Our Room + Body Spray is comparable to a cologne or Eau de Toilette.

If you're a sucker for a roll-on, know that we're working on new product formats constantly. Keep your eyes peeled for updates by following us on Instagram, and be sure to join our mailing list, "FIRST SNIFF."

Which fragrance is best for women? ...for men?

All of our blends are unisex. You can select your SIGIL SCENT based upon its symbol, color, description, or list of key notes.

If you'd like more advice from us, don't hesitate to reach out.

Where do you source your ingredients?

We select our ingredients based on availability, with respect to the raw material's abundance or scarcity. Whenever possible, we aim for organic. If that's not an option, we look for the next best choice: wildcrafted and sustainable.

Our list of sourcing partners is not for public disclosure. Note that we are working to evolve the brand to a direct sourcing model. That is, we'd like to work directly with farmers and distillers wherever possible. We'll keep you updated as things progress.

Are your products safe for pregnant women?

Please consult your physician for advice. We do not give direct recommendations concerning the use of essential oils, especially where complications to pregnancy are a concern.

What if I don't like my fragrance?

While we don't accept returns, your feedback is essential to helping us improve our customer experience.

If you'd like to speak with someone, send us a note. We promise a timely response.